Your website is a living business asset that requires ongoing care to remain secure, fast, and effective. Since 2011, Fotowork has provided reliable website maintenance services to businesses across Colombo and Sri Lanka, ensuring your online presence stays protected and performs at its best every single day.
Call us on 0778 216 116 or contact us online for a free maintenance consultation.
A website that is not maintained is a liability. According to Sucuri’s annual security report, over 50% of hacked websites were running outdated software at the time of compromise. Google’s own research confirms that 88% of online consumers are less likely to return to a website after a bad experience. These numbers reveal a simple truth: neglecting your website costs you customers, revenue, and reputation.
In Sri Lanka’s rapidly growing digital market, where internet penetration has surpassed 52% and mobile usage continues to climb, your website must perform flawlessly at all times. A slow loading page, a broken contact form, or an expired SSL certificate can send potential customers straight to your competitors.
Regular maintenance prevents these issues before they become problems. It keeps your website secure against the latest threats, ensures compatibility with new browser versions, and maintains the speed and functionality your visitors expect. Think of it as the digital equivalent of servicing your vehicle: skip it long enough and something will break at the worst possible moment.
Cyber threats evolve constantly. New vulnerabilities are discovered in WordPress, plugins, themes, and server software on a weekly basis. Our security maintenance service ensures your website stays protected by applying critical security patches promptly, monitoring for suspicious activity, and implementing layered security measures that block attacks before they can cause damage.
We maintain a rigorous update schedule that balances security with stability. Every update is tested in a staging environment before being applied to your live site, eliminating the risk of updates breaking your website’s functionality.
Our security stack includes firewall configuration, malware scanning, brute force protection, and file integrity monitoring. If a security incident does occur, our team responds immediately to contain the threat, clean affected files, and restore your website to full operation.
Data loss can happen without warning. Server failures, accidental deletions, hacking incidents, and software conflicts can all wipe out months or years of content and business data. Our backup management service ensures you are always protected.
We implement automated daily backups of your entire website, including all files, databases, media uploads, and configuration settings. Backups are stored securely in multiple offsite locations, ensuring your data survives even catastrophic server failures. We also perform regular backup restoration tests to verify that your backups are complete and functional when you need them most.
With our backup system in place, we can restore your website to any point within the retention period, giving you complete peace of mind that your digital investment is protected.
Website speed directly impacts your bottom line. Google research shows that as page load time increases from one to three seconds, the probability of a visitor bouncing increases by 32%. At five seconds, that probability rises to 90%. For Sri Lankan businesses competing for attention online, every millisecond matters.
Our performance monitoring service tracks your website’s speed, uptime, and Core Web Vitals around the clock. We monitor key metrics including Largest Contentful Paint, First Input Delay, and Cumulative Layout Shift to ensure your site meets Google’s page experience standards.
When performance dips below acceptable thresholds, we investigate and resolve the root cause. This might involve optimising database queries, compressing images, configuring caching layers, minifying CSS and JavaScript, or addressing server resource issues. Our goal is to maintain PageSpeed Insights scores above 90 on both mobile and desktop for every page on your site.
Fresh, accurate content keeps your website relevant to both visitors and search engines. Our content management service handles routine updates so you can focus on running your business. Whether you need product information updated, new team member profiles added, blog posts published, or seasonal promotions displayed, our team handles it efficiently and accurately.
We maintain your website’s content with the same attention to detail as the original build. Every update follows proper SEO best practices, ensuring your search engine rankings are maintained and strengthened with each change. We also verify that all updates display correctly across different devices and browsers before considering the work complete.
WordPress websites typically use between 20 and 30 plugins. Each plugin is a potential point of failure if not kept up to date. Outdated plugins account for approximately 52% of all WordPress security vulnerabilities according to WPScan data.
Our plugin management service handles all updates systematically. We review each update’s changelog, test compatibility with your existing setup, create a pre-update backup, apply the update, and verify that everything works correctly afterwards. This methodical approach prevents the all too common scenario where a rushed update breaks critical functionality.
For themes, we follow the same careful process. Whether your site uses a custom theme, a premium theme, or our Breakdance builder setups, every update is tested thoroughly before going live.
Downtime costs money. Research from Gartner estimates that the average cost of IT downtime is approximately $5,600 per minute for enterprises. While the impact on smaller businesses may be less dramatic in absolute terms, the proportional damage to revenue and reputation is equally severe.
Our uptime monitoring service checks your website every five minutes, 24 hours a day, 365 days a year. The moment your site goes down, our monitoring system sends an alert and our team begins investigating immediately. Most issues are resolved before your customers even notice.
We provide monthly uptime reports so you can see exactly how your website has performed. Our clients consistently achieve uptime rates above 99.9%, which translates to less than 8.8 hours of potential downtime across an entire year.
SSL certificates encrypt the data transmitted between your website and its visitors, protecting sensitive information and displaying the reassuring padlock icon in browsers. Google also uses HTTPS as a ranking signal, making SSL essential for both security and search visibility.
We manage the complete SSL lifecycle for your website, including installation, configuration, renewal, and troubleshooting. Expired SSL certificates trigger browser warnings that can drive away visitors instantly, so we monitor certificate expiry dates and renew well in advance to prevent any interruption.
We follow a structured, transparent process that keeps you informed and your website in peak condition.
Before we begin any maintenance plan, we conduct a thorough audit of your website’s current state. This includes security scanning, performance benchmarking, plugin and theme inventory, backup assessment, and identifying any existing issues that need immediate attention. This audit forms the baseline against which all future improvements are measured.
Based on the audit findings, we create a customised maintenance plan tailored to your website’s specific needs and your business priorities. We configure monitoring tools, establish backup schedules, document update procedures, and set up reporting dashboards so you always know exactly what is happening with your website.
Our maintenance work follows a regular schedule. Weekly tasks include security scans, backup verification, and uptime review. Monthly tasks include plugin and theme updates, performance optimisation, and content reviews. Quarterly tasks include comprehensive security audits, database optimisation, and detailed performance reporting.
Transparency is fundamental to our service. You receive regular maintenance reports detailing all work performed, security status, performance metrics, and any recommendations for improvement. We also schedule periodic review calls to discuss your website’s health and any upcoming changes to your business that might affect your online presence.
With over 30,000 websites hacked every day according to Forbes, proactive security maintenance is your first line of defence. Our layered security approach significantly reduces your risk of falling victim to malware, ransomware, defacement, or data theft.
Google’s algorithms favour websites that are fast, secure, mobile friendly, and regularly updated. A well maintained website consistently meets these criteria, helping you maintain and improve your search engine positions over time. Neglected sites gradually lose ranking as performance degrades and security issues accumulate.
Emergency website repairs typically cost three to five times more than preventive maintenance. A hacked website might require professional malware removal, reputation repair with search engines, notification of affected users, and potentially even legal costs. Routine maintenance prevents these scenarios entirely.
When your website is professionally maintained, you can focus entirely on growing your business. No more worrying about whether your site is vulnerable to the latest exploit, whether your backups actually work, or whether a plugin update might break your checkout page at midnight.
As the most popular CMS in Sri Lanka, WordPress requires particularly careful maintenance due to its plugin ecosystem and frequent core updates. Our WordPress maintenance expertise covers core updates, plugin management, theme updates, database optimisation, and WordPress specific security hardening. If your WordPress site needs a complete overhaul alongside maintenance, explore our website upgrade services.
If your website was built with custom code, frameworks like Laravel or CodeIgniter, or any other technology stack, our team has the expertise to maintain it. We work with PHP, JavaScript, Python, and all major web technologies to keep your custom website running smoothly.
Online stores require additional attention to payment gateway security, product catalogue management, order processing reliability, and PCI compliance. Our e-commerce maintenance service addresses these specialised requirements while maintaining the speed and user experience that drive conversions.
Do not wait for something to break. Proactive maintenance protects your investment and ensures your website continues to generate leads and revenue for your business.
Get a free maintenance audit or call us on 0778 216 116 to discuss your requirements.
Based in Kottawa, Pannipitiya, our maintenance services support businesses throughout Colombo, Gampaha, Kandy, Galle, and across the entire island. With remote monitoring and management tools, we deliver the same responsive, thorough service regardless of your location. Our team is available Monday through Sunday, 9:00 AM to 5:00 PM, with emergency support available for critical issues outside regular hours.
We also support businesses internationally. If you have a website developed by our team or by another provider, we can take over maintenance and ensure it receives the ongoing care it needs to thrive.
At minimum, your website should receive weekly security scans and monthly software updates. For business critical websites, especially e-commerce sites, we recommend weekly updates and daily monitoring. The ideal frequency depends on your website’s complexity, traffic volume, and the sensitivity of the data it handles. Our team will recommend the right schedule during your initial consultation.
If you are on one of our maintenance plans, we respond immediately to security incidents. Our process includes isolating the threat, removing malicious code, restoring from a clean backup if necessary, patching the vulnerability that was exploited, and submitting a review request to Google if your site was flagged. We then implement additional security measures to prevent recurrence. Most hack recovery is completed within 24 hours.
Absolutely. We maintain websites built on WordPress, custom PHP, Joomla, Drupal, and other platforms regardless of who originally developed them. We begin with a comprehensive audit to understand your website’s architecture, identify any existing issues, and establish a maintenance baseline. If we discover significant problems during the audit, we will provide honest recommendations, which might include our website redesign services if the site has fundamental issues.
Yes. Even a simple five page brochure website runs on server software, uses SSL certificates, and faces the same security threats as larger sites. Hackers use automated tools that scan millions of websites indiscriminately. A small website with outdated WordPress and plugins is actually easier to compromise than a larger site with active maintenance. The investment in basic maintenance is minimal compared to the cost of recovering from a security breach.
Our maintenance process is designed to be completely transparent to your visitors. Updates are applied during low traffic periods when possible, and every change is tested before going live. In the rare event that an update causes a visual change or functionality issue, we catch it during testing and resolve it before it affects your users. Your website will only change when you specifically request content or design updates.
Your website works for you around the clock. Make sure it gets the professional care it deserves. Our maintenance plans start at affordable rates designed for Sri Lankan businesses, and every plan includes a satisfaction guarantee.
Call 0778 216 116 today or request a free quote online. View our full range of web services or browse our portfolio to see the quality of work we deliver.
